Questions & Answers
Q1
Direct Answer
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Context
Since mid-March, 2 million universal credit claims have been processed. The legacy benefit system would not cope with this surge.
How effective is the current operation of universal credit? Richard Graham praises jobcentres for their work and asks about constituents losing child tax credit before new benefits are payable.
Thanking Richard Graham, Will Quince acknowledges the issue has been raised by colleagues and is looking at data and exploring options. The DWP works closely with HMRC to encourage claimants to check eligibility before making a claim.
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Assessment & feedback
Response accuracy