Opened the debate
The MP is concerned about the current culture within the Post Office, citing incidents such as the Horizon scandal. He mentions that only 29% of postmasters believe they are being listened to by the Post Office. The administration of the historical shortfall scheme has been criticized for using public money to defend the indefensible actions of the Post Office. Elena Kimmett's case illustrates how sub-postmistresses suffered both financially and emotionally due to the Horizon scandal, leading to her resignation and early death.