Commons Sense

Hansard-based summaries and metrics

<-- Back to proposed bills

DWP Workplace Transformation

25 June 2026

Proposing MP
Andrew Western Lab
Stretford and Urmston
Type
Written Ministerial Statement
Department
Department for Work and Pensions
View on Parliament.uk -->

At a Glance

Issue Summary

The Department for Work and Pensions (DWP) is announcing plans to consolidate Service and Support Centres in England, Scotland, and Wales as part of its ongoing workplace transformation.

Action Requested

The DWP will proceed with relocating colleagues and services from nine identified Service and Support Centres into alternative nearby sites. The department commits to treating affected staff fairly and providing sufficient notice for any changes.

Key Facts

  • Since 2021, the number of Service and Support Centres has reduced from 127 to 74.
  • Net recurrent cashflow savings of £72.2 million are expected between 2022-23 and 2024-25.
  • The department will maintain a national footprint, including in deprived areas.
  • Most affected colleagues will be offered a move to a nearby location within DWP or other government departments.
▸ Assessment & feedback
Summary accuracy