House of Commons · Written Ministerial Statement
DWP Workplace Transformation
18 March 2022 · Department for Work and Pensions
Proposed by Mims Davies Con East Grinstead and Uckfield
Summarised by AI from the official record, so it can contain mistakes.
At a glance
Key points
- The DWP aims to transform its back-of-house services over ten years to improve efficiency and sustainability.
- The DWP plans to reduce its estate footprint by transitioning to a greener and more efficient service delivery model.
- The DWP will offer redeployment or retraining opportunities for affected employees and implement hybrid working policies.
Issue summary
The statement discusses the Department for Work and Pensions' (DWP) strategic ambition to transform its back-of-house services over ten years, focusing on efficiency, sustainability, and customer experience improvements.
Action requested
The DWP plans to reduce its estate footprint by transitioning to a smaller, greener, and more efficient service delivery model. This includes offering redeployment or retraining opportunities for affected employees and utilizing hybrid working policies to facilitate an inclusive workplace environment.
Key facts
- The Department currently operates from over 920 buildings and employs over 92,000 people.
- Since the start of the pandemic, DWP has opened over 170 new temporary Jobcentres and recruited 13,500 new Work Coaches.
- The transformation plan supports three key Government strategies: strengthening the Union, Places for Growth, and Levelling Up.