Passenger Rail Services

2026-06-11

TAGS
Response quality

Questions & Answers

Q1 Partial Answer
Jeff Smith Lab
Manchester Withington
Context
The MP is concerned about steps to improve rail services in his constituency.
What steps she is taking to improve passenger rail services?
Great British Railways will create a railway run by the people for the people, turning the tide on a decade of decline under the previous Government. Eighty per cent of the rail journeys that will ultimately be run by GBR are now being run by publicly owned operators, and we are already seeing more reliable services as a result.
Assessment & feedback
Specific steps to improve services in Manchester Withington were not detailed
Tide On A Decade Of Decline Under The Previous Government
Response accuracy
Q2 Partial Answer
Mike Reader Lab
Northampton South
Context
The MP seeks to ensure Northampton's inclusion in East West Rail's long-term vision for passenger services.
Will the Minister work with me to ensure Northampton is included in East West Rail's long-term vision for passenger services, ensuring connectivity across the Oxford-Cambridge corridor?
I thank my hon. Friend for his advocacy on this issue. He will know that, as set out in the recent project consultation, East West Rail services are not currently planned to serve Northampton. However, current work does not preclude that, and East West Rail will provide important interchanges with major rail lines. I would be very keen to work with my hon. Friend as he seeks to take this campaigning issue further.
Assessment & feedback
Current plans do not serve Northampton but willingness to collaborate is noted
Not Currently Planned To Serve Northampton
Response accuracy
Q3 Direct Answer
Jeff Smith Lab
Manchester Withington
Context
The MP inquires about the trans-Pennine route upgrade's impact on improving journey times, reliability, and facilities for passengers.
What progress can we expect on improving journey times and reliability and reducing cancellations, and what more investment can we expect to improve facilities for passengers across the north?
The Department is investing in multimillion-pound rail infrastructure improvements across the north, including in Manchester. The £11 billion investment in the trans-Pennine route upgrade will electrify the 76-mile route between Manchester and York, increasing capacity and improving reliability with faster, cleaner and more frequent trains.
Assessment & feedback
Response accuracy
Q4 Partial Answer
Desmond Swayne Con
New Forest West
Context
The MP raises concerns about signal failures impacting his constituents' journeys.
I dare not think how many years of my constituents' lives have been given over to points failures and signal failures, and the confusion that follows, on the line between Waterloo and the south coast. What can Ministers do about it?
I thank the right hon. Member for his tireless advocacy on this important matter on behalf of his constituents. We need a railway that gets people where they need to go, on time and in an efficient manner. If he writes to me in more detail about the points failures that are affecting his constituents, I would be glad to pick that issue up with the Rail Minister.
Assessment & feedback
Specific actions not detailed, only willingness to look into issues further is mentioned
Writes To Me In More Detail About The Points Failures
Response accuracy
Q5 Partial Answer
Shockat Adam Ind
Leicester South
Context
The MP raises serious safety concerns, particularly about the inability to reach transport police during emergencies.
Constituents working at Leicester train station have raised serious concerns about security gaps, particularly the near impossibility of reaching transport police during emergencies. With nearly 80,000 offences recorded on our railways in 2023 and 2024 and the RMT reporting staff being punched, threatened, spat at and abused simply for doing their jobs, what assessment have Ministers made of whether private security contractors at railway stations have the enforcement powers they need to keep both passengers and workers safe?
I thank the hon. Member for that important question. The safety of staff and passengers on our railway is of the utmost importance to this Government, and we are committed to working with the British Transport police to make that a reality. Although in some regards the statistics are positive—theft at railway stations has reduced—the hon. Member is right that there is always work to do to ensure our staff can deliver the railway services we need without fear of being assaulted. I will certainly pick up his point about security staff at stations and share whatever assessment I can make in writing.
Assessment & feedback
No specific assessment or powers detailed, only willingness to consider further is mentioned
In Some Regards The Statistics Are Positive Picking Up His Point About Security Staff At Stations
Response accuracy
Q6 Partial Answer
Jerome Mayhew Con
Broadland and Fakenham
Context
The MP criticises the Secretary of State for claiming credit for trains ordered by a private company.
Last night, the Secretary of State claimed that the arrival of the class 701s at South Western Railway was an example of what a nationalised railway could do. As she well knows, those trains were ordered back in 2017 by a private company from a private company, using private finance. Her only involvement was some garish vinyl wrap and to turn up and claim the credit, all while ordering Avanti West Coast and, now, Govia Thameslink to cut services to the public. She told us that nationalisation would be more than a paint job and that passengers would come first. Why has she done the exact opposite?
The trains that the shadow Minister references were sat in the sidings for years, underused, and have been brought into service by this Government. If he wants to improve the passenger experience and make sure that promoting the interests of passengers and future passengers on the railway is at the heart of how our system operates, he should have done the right thing and voted for the Railways Bill on Third Reading yesterday.
Assessment & feedback
Claiming credit for private company's actions was not addressed; instead, criticism about voting against the bill was introduced
Trains Were Sat In The Sidings Voted For The Railways Bill On Third Reading
Response accuracy
Q7 Partial Answer
Jerome Mayhew Con
Broadland and Fakenham
Context
The MP questions why the Government voted against protecting rail discounts for veterans in the Railways Bill.
Last night, he and his Secretary of State ordered Labour Members to vote against the protection of rail discounts for veterans and their families. He told us that the Government have no plans to cancel veterans' railcards. At the last general election, Labour had no plans for a family farm tax or to raise our taxes—in fact, they had no plan for how to govern the country. Surely that is all the more reason to protect veterans in the Railways Bill, so why will the Secretary of State and the Minister not stand up for our brave veterans?
It is disappointing that the shadow Minister fails to recognise the fact that I confirmed at this Dispatch Box last night that none of the existing concessionary schemes for veterans are changing. More than that, we accepted a fantastic recommendation from a colleague on the other side of the House to increase the entitlements available for veterans and their families when attending Remembrance Sunday services. This Government are putting veterans and their families at the heart of our rail network.
Assessment & feedback
No explanation provided regarding voting against protecting discounts; instead, positive measures were highlighted
Accepted A Fantastic Recommendation Putting Veterans And Their Families At The Heart
Response accuracy
Q8 Partial Answer
Olly Glover Lib Dem
Didcot and Wantage
Context
Young people in multiple towns are unable to use train services despite the East West Rail phase opening 18 months ago.
Young people in Oxford, Bicester, Winslow, Bletchley and Milton Keynes are sitting their exams but they continue to not be able to use a train to get to school or for leisure. I have a little exam question for the Minister: What timescale will the Government commit to for the start of regular passenger services?
I understand that Chiltern Railways is leading negotiations on this important issue, but the hon. Gentleman is right to be impatient about the need to get people where they need to go in his constituency. The Government are committed to trying to deliver at pace in collaboration with stakeholders.
Assessment & feedback
The specific timescale for regular passenger services was not provided.
Committed To Delivering At Pace
Response accuracy