Context
The MP noted issues faced by residents in Bracknell Forest regarding GP access and declared his brother as a GP.
Question
What steps are being taken to improve levels of access to GPs in Bracknell Forest? Many residents find the best way to contact their GP is online or by phone, but others want to book an appointment in person. Can my hon. Friend confirm that the new GP contract guarantees patients can choose how they contact their GP?
Answer from Stephen Kinnock
Patients must have the option to telephone or visit their practice in person. Online tools are an addition, not a replacement for other methods. Expanding online access has reduced pressure on phone lines and ended the 8 am scramble.
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