Context
The issue of digital exclusion is highlighted, with a focus on the need for cross-governmental efforts and specific strategies to ensure that everyone can participate in the digital age.
Question
What steps her Department is taking to help tackle digital exclusion. The Government's latest digital inclusion strategy was written 10 years ago. Does the Minister accept that there are good reasons why many older people want to be able to look somebody in the eye when making investments or doing their banking?
Answer from Saqib Bhatti
Choice is important, which is why our digital inclusion approach cuts across many Departments. I am sorry to hear the case of the hon. Gentleman's constituent. I am happy for him to write to me, and I can talk to him about our national fraud strategy as well.
Not addressed: The Minister did not address the specific concerns regarding outdated strategies or provided any concrete steps beyond referencing cross-departmental efforts.
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