Context
The MP inquired about recent evaluations of Personal Independence Payment (PIP) process efficiency, focusing on the duration it takes for applicants to receive their benefits.
Question
What recent assessment has been made of the adequacy of processing times for personal independence payments?
Answer from Tom Pursglove
We are committed to ensuring that people can access financial support through PIP in a timely manner. By prioritising new claims, increasing resources and using different assessment channels, we reduced the average new claim process from 26 weeks in August 2021 to 18 weeks in October 2022.
Not addressed: The specific ask was for a recent evaluation of processing times adequacy, but the answer provided general information on improvements without addressing whether these times are adequate now.
How: We Are Committed To
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