Context
A report criticised the Home Office for apologising to charities and community groups meant to support Windrush victims, with a constituent waiting two years for compensation. The budget remains underspent.
Question
What steps has she taken to expedite the processing of Windrush compensation scheme claims? A recent report criticised the Home Office, which was forced to apologise to charities and community groups that were meant to be supporting victims with their applications. It took two years for one of my constituents to receive a reply, which is an absolute disgrace considering the age profile of Windrush victims.
Answer from Kevin Foster
We have recruited 40 new caseworkers, with 35 more in the pipeline for the coming months. We have also refreshed and streamlined internal processes to reduce processing times. Outsourcing would merely introduce further delays; we will pay compensation that is due without a ceiling.
Not addressed: The specific ask about outsourcing was not addressed directly, although reasons against it were given.
How: As We Have Said Before
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