Commons Sense

House of Commons · Ministers' Questions

Scam Callers

Monday 12 July 2021 · 2 questions

Summarised by AI from the official record, so it can contain mistakes.

At a glance

Answered 2 Partly answered 0 Not answered 0

Key points

  • The Government is working closely with industry, regulators, law enforcement, and consumer groups to tackle scam callers.
  • The National Cyber Security Centre has shut down over 50,000 scams and taken down almost 100,000 websites since its launch last year.
  • Victims of economic crime can receive care and support from the economic crime victim care unit to ensure they are not left out of pocket.

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Questions & Answers

Context

Scam callers have been causing serious harm by targeting vulnerable individuals and stealing their savings. The issue has become more prevalent since the pandemic began.

Question

What steps her Department is taking to tackle scam callers, given that many constituents report an influx of fraudulent or scam telephone calls during the pandemic, often targeting elderly or vulnerable individuals posing as Government agencies, telecom companies, banks, or pension providers?

Answer from Kit Malthouse

The Government is working closely with industry, regulators, law enforcement, and consumer groups. Since its launch last year, the National Cyber Security Centre has shut down over 50,000 scams and taken down almost 100,000 websites. The economic crime victim care unit works to ensure victims are not left out of pocket and encourages reporting suspicious emails and texts.

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Context

Scam callers are targeting elderly and vulnerable individuals through fraudulent telephone calls, posing as Government agencies or financial institutions.

Question

Does my hon. Friend agree that we must clamp down on this dreadful criminal activity and ensure there is somewhere victims can go to immediately for help?

Answer from Kit Malthouse

The Government is working with the banking sector to ensure victims are not left out of pocket, and encouraging reporting suspicious emails and texts. Forward suspicious emails to [email protected] and texts to 7726 for swift action.

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