Context
Claimants receiving universal credit face issues with delayed wage payments due to bank holidays or weekends, affecting their monthly assessment periods. This can lead to reduced support for those affected.
Question
What steps her Department is taking to ensure universal credit payments are not reduced in the event of a claimant receiving two payments in the same monthly assessment period as a result of a wage payment being delayed by a bank holiday or weekend?
Answer from Will Quince
We introduced legislation on 16 November so that monthly earnings can be reallocated to another assessment period, meaning that claimants affected by this issue will therefore have one salary payment taken into account in each assessment period. We have also produced guidance to help ensure that claimants, staff and representatives are aware of different earning patterns and the impact on universal credit payment cycles.
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