Context
The question arises from an assessment on how well Universal Credit supported people during the pandemic.
Question
What assessment her Department has made of the effectiveness of universal credit in supporting people during the covid-19 outbreak. Thanks to its modern, dynamic system, Universal Credit effectively supported nearly 6 million people with over 90% of new claimants receiving their first payment in full and on time.
Answer from Will Quince
Thanks to Universal Credit's modern, dynamic and agile system, it has effectively supported nearly 6 million people, with over 90% of new claimants receiving their first payment in full and on time. This is in stark contrast to the paper-based legacy system.
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