Universal Credit Roll-out

2020-01-27

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Response quality

Questions & Answers

Q1 Direct Answer
Justin Madders Lab
Ellesmere Port and Neston
Context
Discusses the issue faced by claimants receiving two payslips in one month, leading to difficulties the following month.
A problem regularly raised in my constituency surgeries is that claimants who receive two payslips in one month find themselves in real difficulty the following month. That is happening far too often for it to be loaded on individuals. Can something be done to alleviate these difficulties?
The hon. Gentleman characteristically asks a very good question. Universal credit is based on real-terms earnings information, so it is a complex problem. We are subject to litigation on this matter, so I cannot go into too much detail, but I would be happy to meet him at a later point to discuss this issue further. I am keen to find a solution.
Assessment & feedback
Response accuracy