Context
Mike Hill inquires about the level of administrative errors during the roll-out of Universal Credit and Personal Independence Payment, particularly focusing on his constituency which was a pilot area.
Question
What assessment has been made of trends in administrative errors in processing applications for universal credit and personal independence payment in Hartlepool?
Answer from Justin Tomlinson
Last year, administrative errors in UC fell from 2.3% to 2.1% in respect of wrong payments. We recognise that this is still a relatively new system, and we will continue to work with claimants, charities and stakeholders to make sure that UC can continue to offer personalised, tailored support to unlock all people's potential.
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