Commons Sense

House of Commons · Petition P002745

DWP dedicated telephone line for advice services

19 July 2022

Presented 1 time by 0 MPs

Summarised by AI from the official record, so it can contain mistakes.

Read the full transcript on Parliament.uk

At a glance

This petition concerning dwp dedicated telephone line for advice services was presented to Parliament once by 0 MPs.

Issue summary

The petition highlights concerns about the increasing workload for citizens advice bureaux due to social security cuts and conditionality, with staff spending excessive time trying to contact DWP.

Action requested

The House of Commons urges the Government to establish a dedicated telephone line for advice services at the Department of Work and Pensions.

Key facts

  • Social security cuts and rising use of conditionality have led more people to seek help from citizens advice bureaux.
  • Staff and volunteers are spending too much time waiting to speak with DWP staff on general lines.

Presentation timeline

MPs presented this petition on the following dates. Each card shows the presenters and any recorded remarks.

  1. Presented 19 July 2022

    No presenters recorded for this presentation.

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