Opened the debate
Moves to establish a Bill setting out the rights of disabled people when using public transport, including legal obligations for operators and procedures for complaints. Emphasises the challenges faced by over 14 million disabled constituents in navigating an often unpredictable and poorly integrated system. Cites examples from Scope's research to highlight issues such as delayed assistance at busy stations, lack of accessibility information, and difficulties with pre-booking services. Argues that a single charter will improve transparency and accountability for operators and bolster the confidence of disabled passengers.