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ECO4 Scheme Redress
02 July 2025
Lead MP
Wendy Chamberlain
North East Fife
LD
Responding Minister
Miatta Fahnbulleh
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Word Count: 4219
Other Contributors: 3
At a Glance
Wendy Chamberlain raised concerns about eco4 scheme redress in Westminster Hall. A government minister responded.
Key Requests to Government:
The Government should take responsibility for policy failures under the ECO4 scheme and review the consumer protection landscape, especially regarding solid wall insulations. Wendy Chamberlain calls for clearer oversight of the scheme, which is funded through a Government-backed levy on energy bills.
How the Debate Unfolded
MPs spoke in turn to share their views and ask questions. Here's what each person said:
Lead Contributor
Jackie and her husband experienced poor workmanship during their home retrofit, leading to issues such as improper installation of an air source heat pump and damaged woodwork. They have faced significant difficulties in resolving these issues due to a lack of clear responsibility within the ECO4 scheme.
Jim Shannon
DUP
Strangford
Committed to Wendy Chamberlain's debate and highlighted the limited eligibility criteria for fuel assistance schemes in Northern Ireland, suggesting that more could be done to assist elderly residents with boiler replacement or energy efficiency initiatives.
Brighton Pavilion
Thanked the hon. Member for addressing issues related to ECO4 and discussed ongoing communication with various entities including installers, certification bodies, TrustMark, MCS, and Ofgem.
Tim Farron
LD
Westmorland and Lonsdale
He highlighted the challenge of insulating older properties in Cumbria under ECO4, suggesting that smaller businesses should be favored for their expertise in retrofitting heritage buildings.
Government Response
Miatta Fahnbulleh
The Parliamentary Under-Secretary of State for Energy Security and Net Zero
Government Response
The Minister reaffirms the Government's commitment to driving up standards, strengthening consumer protection, and rebuilding public trust. She outlines steps taken to address non-compliance in solid wall insulation under ECO4 and Great British Insulation Scheme, including establishing an expanded programme of checks overseen by Ofgem, implementing a comprehensive plan for remediation of poor installations, and taking measures to strengthen oversight while bringing in reforms. The Minister also discusses the Government's warm homes plan scheduled for October, which aims to address systemic issues, improve installer certification and monitoring, and simplify redress processes for consumers.
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About Westminster Hall Debates
Westminster Hall debates are a chance for MPs to raise important issues affecting their constituents and get a response from a government minister. Unlike Prime Minister's Questions, these debates are more in-depth and collaborative. The MP who secured the debate speaks first, other MPs can contribute, and a minister responds with the government's position.