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Closure of High Street Services: Rural Areas
05 February 2025
Lead MP
Jamie Stone
Caithness, Sutherland and Easter Ross
LD
Responding Minister
Gareth Thomas
Tags
Economy
Word Count: 13878
Other Contributors: 24
At a Glance
Jamie Stone raised concerns about closure of high street services: rural areas in Westminster Hall. A government minister responded.
Key Requests to Government:
Jamie Stone asks for fundamental reform of business rates to boost small businesses in rural areas, stressing the importance of face-to-face banking services and advocating for faster roll-out of banking hubs.
How the Debate Unfolded
MPs spoke in turn to share their views and ask questions. Here's what each person said:
Lead Contributor
The closure of high street services has led to less vibrant town centres, reduced footfall, job losses, and a diminished sense of community. Jamie Stone highlighted the impact on his hometown of Tain, noting higher living costs, limited transport options, poor broadband connectivity, and the rise of online shopping and out-of-town supermarkets.
Adam Dance
LD
Yeovil
Highlighted closures of banks and businesses due to high business rates and lack of face-to-face services. Urged reassessment of banking hubs criteria for rural communities.
Alison Hume
Lab
Scarborough and Whitby
Stressed that businesses need accessible banking services and raised concerns over planned closures, such as the Halifax branch in Whitby which could force residents to travel long distances for basic banking needs.
Andrew Griffith
Con
Arundel and South Downs
Griffith highlighted the impact of increased national insurance contributions on small businesses, predicting business closures and job losses within the year. He also noted concerns about flexible employment contracts restrictions, community ownership fund cancellation, and the closure of farm shops due to budget changes.
Ann Davies
PC
Caerfyrddin
Highlighted efforts in Carmarthenshire to improve town centres through the UK shared prosperity fund and called for clarity on its replacement beyond 2026.
Ben Maguire
LD
North Cornwall
The hon. Member suggests mobile banking hubs as a solution for providing financial services in remote areas like Wadebridge, which is an 8-mile taxi ride away from the nearest hub.
Cameron Thomas
Con/DUP
unknown constituency
The largest demographic in Tewkesbury is over-65s, who are more isolated and less mobile. The loss of high street services exacerbates loneliness among older residents and hinders access to vital public transport. The hon. Member fondly recalled his visit to Stratford-upon-Avon on a stag do and agreed that it is worth investing in rural towns and villages to boost the economy, social inclusion, and community spirit.
Carla Lockhart
DUP
Upper Bann
The hon. Member agreed that the hike in national insurance contributions has created a cliff edge for businesses, especially in the hospitality sector, and called for bespoke support packages for those affected.
Catherine Fookes
Lab
Monmouthshire
Catherine Fookes praised recent efforts in Monmouthshire to open new post offices and banking hubs, while also noting that 10 banks had closed over the last two years.
Ely and East Cambridgeshire
The hon. Member discusses the impact of bank closures on high streets in Ely, Soham, and Littleport, noting reduced public transport and struggling pubs, making it hard for people to access essential services.
Claire Young
LD
Thornbury and Yate
Claire Young highlighted thriving community shops in her constituency offering a range of services beyond selling goods, emphasizing the need for more support from the Government to ensure these remain part of rural high streets.
Clive Jones
LD
Wokingham
The hon. Member expressed concern over closures of bank branches and free-to-use cash machines, highlighting specific examples from Wokingham where residents faced significant difficulties in accessing banking services. He also discussed the issue of digital exclusion and poor broadband availability in rural areas.
Brecon, Radnor and Cwm Tawe
David Chadwick criticises Lloyds Bank for closing branches despite high profits. He highlights the impact on elderly and vulnerable people in Pontardawe. Questioned whether a post office could substitute for a functioning bank branch, citing issues in his constituency with long waits, lost cheques, and errors by staff. He asked the Minister about concerns raised.
Edward Morello
Lab
Bolton South East
Edward Morello discusses the resilience of local businesses in West Dorset, noting that while there are positive signs, challenges remain. He calls for Government support to help maintain essential services like banks. Edward Morello questioned why the Government was increasing national insurance contributions for post offices while maintaining tax cuts for banks, highlighting perceived unfairness in rewarding those who are failing to provide necessary services.
Gareth Thomas
Lab
Harrow West
Stressed the importance of better access to financial services for small businesses, acknowledging that good finance access is not universal. He mentioned the Government's efforts to roll out 350 banking hubs offering basic counter services and community banker rooms. Gareth Thomas provided reassurance about the Government's support for post offices and high streets. He mentioned a £50 million subsidy, an additional £37.5 million to support the network, and efforts to improve digital and physical connectivity.
James Naish
Lab
Rushcliffe
Noted that the closure of traditional high street banks could drive customers towards online banking, which may not provide face-to-face services valued by many. The hon. Member highlights challenges faced by rural communities, including closures of banks, post offices, and pharmacies, noting that the National Pharmacy Association warns about accelerating pharmacy closures leaving many residents without essential healthcare services.
Jim Shannon
DUP
Fermanagh and South Tyrone
The hon. Member supports the debate's positive approach towards addressing rural high street decline. In Strangford, there has been a rise in store closures, impacting independent retailers and traditional markets. Jim Shannon emphasized the importance of libraries as community gathering spaces and expressed concern over national insurance contributions affecting small shops. Commended the Minister's response but criticized banks for closing branches, citing his constituency losing 12 branches over time. He questioned whether the Minister had addressed banks about their immorality regarding profits and service to vulnerable people.
John Whitby
Lab
Derbyshire Dales
He raises concerns about cultural and heritage sites facing closure due to economic pressures in rural high streets.
Stratford-on-Avon
She agrees with the lead MP about the importance of community ownership models and highlights the closure of the community ownership fund. The hon. Member spoke about the issue of declining footfall in high streets, the struggle of small businesses and landlords holding out for unrealistic rents. She also highlighted the need to strengthen compulsory purchase powers.
Gregory Campbell
DUP
East Londonderry
Mr Gregory Campbell agreed on the need for innovative thinking to help rural communities with fewer services than large cities, supporting faster roll-out of banking hubs.
Peter Prinsley
Lab
Bury St Edmunds and Stowmarket
Described the decline in commercial activity on Ipswich Street, Stowmarket, with six shopfronts lying empty. Called for measures to mitigate store closures.
Tiverton and Minehead
Rachel Gilmour highlights the difficulties of online banking in rural areas and the need for better funding for community pharmacies.
Sarah Dyke
LD
Glastonbury and Somerton
Sarah Dyke mentioned the closure of Overt Locke, an independent family-run retailer in Somerton, which was accelerated by changes to business rates relief and national insurance contributions.
Terry Jermy
Lab
South West Norfolk
The hon. Member highlights the decline of basic services in rural South West Norfolk over 14 years, forcing residents to travel long distances, and notes successful multi-purpose local stores as positive examples. Supported the idea of delivering services closer to where people are, including multi-purpose community facilities. Emphasised the importance of connectivity in rural areas.
Torcuil Crichton
Lab
Na h-Eileanan an Iar
The hon. Member discusses the importance of retaining a physical high street in rural communities, highlighting specific challenges such as post office closures and economic pressures on heritage sites.
Government Response
Gareth Thomas
The Parliamentary Under-Secretary of State for Business and Trade
Government Response
Thomas acknowledged the importance of high streets in providing a place for communities to come together. He noted that rural areas offer significant potential for economic growth, with more than half a million businesses registered in these areas contributing over £315 billion annually in England alone. Acknowledged the importance of better access to financial services for small businesses and detailed efforts such as rolling out banking hubs offering basic counter services and community banker rooms. He also addressed concerns about post office services and mentioned ongoing engagement with banks on branch closures. Chris Philp highlighted the Government's efforts in supporting post offices and high streets. He mentioned a £50 million subsidy to the Post Office network, additional funding to improve connectivity, and plans to introduce new community rights for property acquisition.
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About Westminster Hall Debates
Westminster Hall debates are a chance for MPs to raise important issues affecting their constituents and get a response from a government minister. Unlike Prime Minister's Questions, these debates are more in-depth and collaborative. The MP who secured the debate speaks first, other MPs can contribute, and a minister responds with the government's position.