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Hidden Credit Liabilities: Role of the FCA
14 April 2026
Lead MP
John Martin McDonnell
Hayes and Harlington
Lab
Responding Minister
Lucy Rigby
Tags
NHSEconomyTaxationNorthern IrelandForeign AffairsBusiness & Trade
Word Count: 12677
Other Contributors: 8
At a Glance
John Martin McDonnell raised concerns about hidden credit liabilities: role of the fca in Westminster Hall. A government minister responded.
Key Requests to Government:
I am calling for an independent inquiry into hidden cred [4D [K credit liabilities and the role of the FCA, which must be judge-led, fully [K resourced, and granted statutory provision under the Inquiries Act 2005. Th [2D [K This is necessary to address structural flaws in the system and unresolved [K injustices. I ask for transparency by default, no more discretionary [13D [K discretionary commissions hidden in motor finance small print, SME equality [8D [K equality with retail consumer protections, and regional sensitivity from th [2D [K the FCA recognising Northern Ireland's higher vulnerability rates. The Minister is urged to re-examine the Evans case and e [1D [K ensure fair compensation through a redress scheme as promised by Parliament [10D [K Parliament in 2014.
How the Debate Unfolded
MPs spoke in turn to share their views and ask questions. Here's what each person said:
Lead Contributor
The genesis of this debate stems from a scandal invo [4D [K involving hidden credit lines, which have caused severe harm to small and m [1D [K medium-sized enterprises (SMEs) and individuals. The use of derivatives suc [3D [K such as interest rate swaps in loans has led to undisclosed risks being tra [3D [K transferred onto customers, weakening their credit standing and pushing bus [3D [K businesses into insolvency or administration. This practice was motivated b [1D [K by up-front revenues for banks but became a mechanism for destroying viable [6D [K viable businesses during the financial crisis, resulting in devastating con [3D [K consequences including suicides and early deaths. The Financial Conduct Aut [3D [K Authority (FCA) has repeatedly failed to act on evidence presented regardin [8D [K regarding this issue, leading to a loss of trust among SMEs and the public. [7D [K public. I am concerned about hidden credit liabilities in No [2D [K Northern Ireland, where 20% of adults are over-indebted, the highest propor [6D [K proportion in the UK. The Ulster Bank scandal and complex credit lines have [4D [K have left many families and businesses struggling with secret commissions a [1D [K and break costs they never agreed to or understood. Over 50 bank branches c [1D [K closed in three years, pushing vulnerable people towards unregulated lendin [6D [K lending. The Evans family have suffered due to banking malpra [6D [K malpractice. Springdew Ltd was put into a structured collar by Barclays Cap [3D [K Capital with hidden margins that damaged the company's credit standing, lea [3D [K leading to additional fees, manipulated interest rates, false reporting, an [2D [K and refusal of additional lending. This caused the company's collapse, resu [4D [K resulting in personal health issues for Don Evans and his wife, including h [1D [K hospitalisation and cancer diagnosis.
Andy McDonald
Lab
Middlesbrough and Thornaby East
Mr McDonald discussed the case of Stephen and Gloria [6D [K Gloria Lilley, a retired couple whose financial security was compromised by [2D [K by HSBC when they were misled about hidden credit liabilities in a commerci [8D [K commercial loan. Despite the couple's requests for full disclosure, HSBC re [2D [K refused to provide necessary information, leading to significant financial [K stress and health issues. He highlighted that across 20,000 acknowledged mi [2D [K mis-sales, only £46 million (2%) was paid out for consequential losses desp [4D [K despite many victims facing insolvency or bankruptcy.
Southgate and Wood Green
Illustrated the FCA's failings in dealing with compl [5D [K complaints from businesses mis-sold products with high credit liabilities, [K using a constituent's experience. Chris was sold £3 million in interest rat [3D [K rate swaps and £13.4 million in hedging products by RBS without proper disc [4D [K disclosure of risks or hidden costs. These issues led to financial difficul [8D [K difficulties and property portfolio loss. The 2012 FSA redress scheme, crit [4D [K criticised for treating customers differently based on sophistication level [5D [K levels, was ignored by the FCA despite critiques. Emphasised the need for t [1D [K the FCA to be independent and transparent.
Gregory Campbell
DUP
East Londonderry
He congratulated the right hon. Member on securing t [1D [K this debate and discussed the changes made by banks since the financial cra [3D [K crash of 2008, expressing concern that these changes are sometimes used to [K punish viable businesses rather than addressing faulty loans.
Ian Byrne
Lab
Liverpool West Derby
Mr. Byrne highlighted concerns about the FCA's handl [5D [K handling of hidden credit liabilities and its role in regulatory evasion. H [1D [K He cited the case of Andrew Candy, who was sold a complex interest rate hed [3D [K hedging product without full disclosure, leading to significant financial l [1D [K loss and personal distress. Mr. Byrne argued that the FCA's reluctance to a [1D [K address these issues reflects broader failures in transparency and accounta [8D [K accountability within institutions.
Joe Morris
Lab
Hexham
Mr Morris highlighted the case of Catherine and Nige [4D [K Nigel Jarvis, local business owners who were misled by HSBC into taking on [K a commercial loan with an interest rate swap instead of a residential mortg [5D [K mortgage. This led to hidden credit liabilities that ruined their finances, [9D [K finances, health, and relationships over nearly two decades.
Mark Garnier
Con
Wyre Forest
He highlighted the importance of supporting and comp [4D [K compensating those affected by malpractices in financial services, citing h [1D [K his experience on parliamentary committees. He discussed the Financial Cond [4D [K Conduct Authority's role in regulating banks and protecting consumers, emph [4D [K emphasizing that while compensation has been provided for some issues, ther [4D [K there are still concerns about transparency and accountability.
Poole
Mr Neil Duncan-Jordan highlighted the case of James [K and Becky Glanville, whose nursing home business was devastated by hidden c [1D [K credit liabilities in interest rate swaps sold by NatWest. The family's bor [3D [K borrowing capacity was severely impacted as undisclosed risks embedded with [4D [K within complex financial products escalated, pushing them into insolvency p [1D [K processes. Mr Duncan-Jordan pointed out that despite regulatory requirement [11D [K requirements for transparency, the Glanvilles were never informed of these [K significant liabilities and subsequent agreements allowed the bank to profi [5D [K profit further from their losses.
Steffan Aquarone
Lib Dem
North Norfolk
He highlighted the impact of hidden credit lines on [K small businesses and NHS-linked organisations, citing a case where RBS's ma [2D [K market abuse affected thousands of employees. He emphasised the need for st [2D [K stronger protections for whistleblowers and proposed introducing an office [K dedicated to whistleblower protection with legal safeguards.
Government Response
Lucy Rigby
Government Response
It is a pleasure to serve under your chairmanship, [K Sir Roger. I am grateful to my right hon. Friend the Member for Hayes and H [1D [K Harlington (John McDonnell) for securing this debate and for further airing [6D [K airing these issues. As he mentioned, there has been a long history of parl [4D [K parliamentary interest in these issues, over at least 14 years. That is for [3D [K for good reason, for not only are we deeply committed to justice and do we [K abhor injustice in this country, but SMEs are the lifeblood of our economy. [8D [K economy. The events of the IHRP scandal were completely wrong and abhorrent [9D [K abhorrent.
From a personal point of view, I cannot deny how hard it is to [K hear and read about horrific personal circumstances, not least those of the [3D [K the Glanville family, referred to by my hon. Friend the Member for Poole (N [2D [K (Neil Duncan-Jordan); the Evans family, referred to by the Liberal Democrat [8D [K Democrat spokesperson, the hon. Member for North Norfolk (Steff Aquarone); [K and the Lilley family, referred to by my hon. Friend the Member for Middles [7D [K Middlesbrough and Thornaby East (Andy McDonald). As my right hon. Friend th [2D [K the Member for Hayes and Harlington referred to, in some instances there ar [2D [K are hideous personal tragedies.
To that end, I thank and acknowledge my ho [2D [K hon. Friends the Members for Poole, for Southgate and Wood Green (Bambos Ch [2D [K Charalambous), for Liverpool West Derby (Ian Byrne), and for Middlesbrough [K and Thornaby East, and the hon. Members for Strangford (Jim Shannon) and fo [2D [K for Brecon, Radnor and Cwm Tawe (David Chadwick)—the latter knows I struggl [7D [K struggle sometimes to pronounce the name of his constituency; I hope he thi [3D [K thinks I had a decent go—and the spokespeople from other parties for their [K contributions to the debate.
Not least because of the correspondence I hav [3D [K have had and what we have heard today, I recognise that some businesses rem [3D [K remain deeply dissatisfied with the operation of the original redress schem [5D [K scheme and that its conclusions continue to be strongly contested. Although [8D [K Although there have been a number of reviews and pieces of litigation, as I [1D [K I will come to later, the main redress scheme for IRHP resulted in over £2 [K billion paid in total to thousands of affected businesses.
It was undeniab [8D [K undeniably unsatisfactory that the overall response to these issues has bee [3D [K been piecemeal and complex, and the process was very often slow and frustra [7D [K frustrating to deal with. However, I am told that the IRHP redress scheme w [1D [K was conceived as a means of providing redress within the legal and regulato [8D [K regulatory constraints of the time.
Clearly, I was not part of the Treasur [7D [K Treasury in 2012, nor were Labour in government—the party of the shadow Eco [3D [K Economic Secretary to the Treasury, the hon. Member for Wyre Forest (Mark G [1D [K Garnier), were in government for the last 14 years—so I want to set out the [3D [K the current Government's understanding of the framework within which decisi [6D [K decisions about the redress scheme were taken at the time. The constraints, [12D [K constraints, in so far as they concern regulatory oversight, reflect the co [2D [K constitutional settlement that underpins the UK's regulatory system.
I ack [3D [K acknowledge the argument that the Government should act independently of th [2D [K the regulator and the regulatory system and look again at this issue with f [1D [K fresh eyes using their own statutory powers. Given the many reviews of thes [4D [K these issues, the independent and broad-based redress schemes over more tha [3D [K than a decade, the successful prosecutions, convictions, judicial reviews, [K and other investigations, the question that the current Government must ask [3D [K ask is whether steps to reopen these issues now will lead to better or diff [4D [K different outcomes, and, importantly, more redress for those affected.
The [14D [K affected.
There are questions as to whether this Government would have mad [3D [K made the same decisions if confronted with the same problems as the previou [7D [K previous one—and if our decisions would have been different or indeed more [K or less effective. Without prejudice to the gaze of the shadow Economic Sec [3D [K Secretary to the Treasury, I am sure that most of us would like to think no [2D [K not only that might we have dealt with the situation rather better, but tha [3D [K that in a best-case scenario regulation and supervision would have been des [3D [K designed such that none of these issues would have arisen in the first plac [4D [K place. That goes right to the root of why we are all here today, and indeed [6D [K indeed critical regulatory changes were made following this scandal.
Sever [15D [K scandal.
Several hon. Members, including the hon. Member for Strangford, a [1D [K a consistent champion of his constituents whose specific points I will come [4D [K come to shortly, and my hon. Friend the Member for Hexham (Joe Morris), who [3D [K who articulated Catherine and Nigel's heartbreaking story very well, have s [1D [K spoken about hidden credit lines or contingent obligations. Those are clear [5D [K clearly very serious allegations, and it is right that they are treated ser [3D [K seriously.
I referred to a different regulatory environment from that exis [4D [K existing now. I will briefly explain why our regulatory landscape is now be [2D [K better. Since 2019, the vast majority of SMEs, around 99%, have been able t [1D [K to bring complaints to the Financial Ombudsman Service. That was a direct r [1D [K response to the gaps exposed by earlier scandals, including those we have t [1D [K talked about today.
I want to be clear that the Government are instead foc [3D [K focused on ensuring that the regulatory landscape is fit for purpose and on [2D [K on supporting SMEs to grow with confidence, improving their access to finan [5D [K finance and ensuring that the financial services sector operates to high st [2D [K standards that command trust. We are backing that commitment with real acti [4D [K action, with record support for the British Business Bank and reforms that [K strengthen accountability without undermining growth.
We are committed to [K robust regulation to international high standards, so that we have a strong [6D [K strong financial services sector.
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About Westminster Hall Debates
Westminster Hall debates are a chance for MPs to raise important issues affecting their constituents and get a response from a government minister. Unlike Prime Minister's Questions, these debates are more in-depth and collaborative. The MP who secured the debate speaks first, other MPs can contribute, and a minister responds with the government's position.