The Government's aim is to secure a sustainable, efficient, and affordable universal postal service. The Consumer Protection from Unfair Trading Regulations 2008 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 require retailers to be upfront about delivery costs before transactions are entered into. Consumers should report breaches through deliverylaw.uk for enforcement action by the ASA or CMA. Significant progress has been made with a compliance rate of over 95% from the ASA and advisory notices issued by the CMA to retail platforms. However, businesses must respond to customer needs and provide affordable options. Ofcom's annual post monitoring update shows that some operators vary their prices based on location while others do not. The Government supports competition in delivery charges which should lead to lower costs for consumers. Argos and Wayfair have taken steps to improve deliveries to Scottish islands and reduce delivery charges across the UK, respectively. The consumer protection partnership continues to work on issues and Ofcom will review its regulatory framework over the next year.