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District Heat Networks

28 April 2021

Lead MP

Elliot Colburn

Responding Minister

Anne-Marie Trevelyan

Tags

Energy
Word Count: 8023
Other Contributors: 6

At a Glance

Elliot Colburn raised concerns about district heat networks in Westminster Hall. A government minister responded.

Key Requests to Government:

I urge the Government to introduce tougher regulation and consumer protections for district heat networks, including a statutory regulator, compensation packages for outages, and fairer pricing models. Additionally, consider whether monopolistic practices in these networks are appropriate given future waste management policies.

How the Debate Unfolded

MPs spoke in turn to share their views and ask questions. Here's what each person said:

Lead Contributor

Opened the debate
Residents in the New Mill Quarter development have faced numerous issues with district heat networks, including unreliable heating systems leading to multiple outages, high energy bills, lack of consumer protection, and monopolistic practices. Residents experienced nearly 20 hot water or heating outages over a year, some requiring fire brigade intervention. The pricing model is also significantly higher than alternatives, and there are no options for residents to switch providers.

Government Response

Anne-Marie Trevelyan
Government Response
Acknowledging concerns about poorly managed district heat networks, Anne-Marie Trevelyan committed to regulating the market within this Parliament. She outlined plans to introduce consumer protection rules, including standards for service quality, compensation for outages, and access to an independent redress scheme and a consumer advocacy body. The minister also highlighted existing schemes such as the Heat Trust and BEIS's encouragement of heat network operators to register with it. Stressing the need for clean and reliable heat at affordable prices, she detailed plans for the green heat network fund and operational performance improvements in existing systems. She emphasised that regulation would deliver positive outcomes for consumers and promised further details later this year.
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About Westminster Hall Debates

Westminster Hall debates are a chance for MPs to raise important issues affecting their constituents and get a response from a government minister. Unlike Prime Minister's Questions, these debates are more in-depth and collaborative. The MP who secured the debate speaks first, other MPs can contribute, and a minister responds with the government's position.