Commons Sense

House of Commons · Westminster Hall

ECO4 Scheme Redress

02 July 2025 · 3 other contributors · 4,219 words

Opened by Wendy Chamberlain Lib Dem North East Fife

Responding minister: Miatta Fahnbulleh

EnergyEnvironment

Summarised by AI from the official record, so it can contain mistakes.

Read the full transcript on Parliament.uk

At a glance

Wendy Chamberlain raised concerns about eco4 scheme redress in Westminster Hall. A government minister responded.

Key points

  • Jackie and her husband encountered poor workmanship during their home retrofit under the ECO4 scheme, including improper installation of an air source heat pump and damaged woodwork.
  • Wendy Chamberlain calls for clearer oversight of the ECO4 scheme, funded by a Government-backed levy on energy bills, to improve consumer protection.
  • The Minister outlines steps to address non-compliance in solid wall insulation, including establishing checks overseen by Ofgem and implementing a plan for remediation of poor installations.

Key requests to Government

The Government should take responsibility for policy failures under the ECO4 scheme and review the consumer protection landscape, especially regarding solid wall insulations. Wendy Chamberlain calls for clearer oversight of the scheme, which is funded through a Government-backed levy on energy bills.

How the debate unfolded

MPs spoke in turn to share their views and ask questions. Here's what each person said.

Opened the debate

Wendy Chamberlain Lib Dem North East Fife

Jackie and her husband experienced poor workmanship during their home retrofit, leading to issues such as improper installation of an air source heat pump and damaged woodwork. They have faced significant difficulties in resolving these issues due to a lack of clear responsibility within the ECO4 scheme.

Other contributors (3)
  • Jim Shannon DUP Strangford

    Committed to Wendy Chamberlain's debate and highlighted the limited eligibility criteria for fuel assistance schemes in Northern Ireland, suggesting that more could be done to assist elderly residents with boiler replacement or energy efficiency initiatives.

  • Miatta Fahnbulleh Lab Brighton Pavilion

    Thanked the hon. Member for addressing issues related to ECO4 and discussed ongoing communication with various entities including installers, certification bodies, TrustMark, MCS, and Ofgem.

  • Tim Farron LD Westmorland and Lonsdale

    He highlighted the challenge of insulating older properties in Cumbria under ECO4, suggesting that smaller businesses should be favored for their expertise in retrofitting heritage buildings.

Government Response

Miatta Fahnbulleh

The Parliamentary Under-Secretary of State for Energy Security and Net Zero

The Minister reaffirms the Government's commitment to driving up standards, strengthening consumer protection, and rebuilding public trust. She outlines steps taken to address non-compliance in solid wall insulation under ECO4 and Great British Insulation Scheme, including establishing an expanded programme of checks overseen by Ofgem, implementing a comprehensive plan for remediation of poor installations, and taking measures to strengthen oversight while bringing in reforms. The Minister also discusses the Government's warm homes plan scheduled for October, which aims to address systemic issues, improve installer certification and monitoring, and simplify redress processes for consumers.

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