Opened the debate
The UK economy heavily relies on business-to-business (B2B) selling which employs over 10 million people and contributes £1.7 trillion to the GDP, yet faces a skills shortage with job postings for B2B sellers not adequately filled. The pandemic has exacerbated this issue as traditional sales methods are being replaced by digital technologies. There is also confusion between retail and B2B sales, leading to insufficient statistics collection. SMEs particularly struggle with training staff and adopting new technology.