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Child Maintenance Service: Reform
19 May 2022
Lead MP
Marion Fellows
Motherwell and Wishaw
SNP
Responding Minister
David Rutley
Tags
Children & Families
Word Count: 10077
Other Contributors: 4
At a Glance
Marion Fellows raised concerns about child maintenance service: reform in Westminster Hall. A government minister responded.
Key Requests to Government:
The MP called on the Government to reduce income charge thresholds to ensure low-income non-resident parents are not disproportionately charged; introduce trauma-informed service delivery for domestic abuse survivors; improve customer service by having dedicated caseworkers for individual cases; include unearned income in maintenance calculations when possible; and take effective enforcement action against those who avoid or minimize child support payments.
How the Debate Unfolded
MPs spoke in turn to share their views and ask questions. Here's what each person said:
Lead Contributor
The MP expressed deep concern about the Child Maintenance Service's failure to support single parents and their children. She highlighted that millions of relationships break down, but some parents evade responsibilities towards their children, leading to child poverty in rich nations. The service is criticized for failing to help families, creating huge debts, and inadequately enforcing payment. Arrears have worsened due to the pandemic and cost-of-living crisis, with 32% of paying parents not contributing maintenance as required. Parents experience poor customer service, long delays, incorrect calculations, and unresolved technical issues.
Alison McGovern
Lab
Birkenhead
She thanked the hon. Member for Motherwell and Wishaw for bringing this debate, highlighting the connection between being a single parent and risk of poverty. She noted that children are entitled to support from both parents and that child poverty should be ended. Alison McGovern pointed out that paying parents moving from direct pay onto collect and pay owed an average of £1,100 in arrears, which is significant for families struggling with rising costs.
Chris Stephens
SNP
Glasgow South West
The SNP wants a root-and-branch review of the Child Maintenance Service to make it work more effectively for children. The speaker is concerned about the 91,000 civil service jobs that are disappearing and requests no cuts in the CMS workforce as they need more workers. He highlighted systemic errors such as fees imposed on receiving parents using the child maintenance service include a £20 charge unless under 19 or having suffered domestic abuse, plus a 4% surcharge for collect and pay. The latest DWP figures show that of the 158,400 paying parents due to pay the collect and pay service in December 2021, 36,500 paid up to 90%, and 70,600 paid over 90%. A National Audit Office report found £451.1 million in unpaid maintenance since 2012. The speaker called for effective enforcement action and a minimum maintenance payment to protect children from poverty. He thanked the Minister and associated himself with his remarks, mentioning that an early-day motion will be tabled to praise Rangers' achievements in the Europa League this season. I agree. Other hon. Members may not quite agree with everything that the hon. Gentleman just said, but I think we can all agree that it was a remarkable achievement.
Jim Shannon
DUP
Strangford
Shannon expressed concerns about the difficulties faced by mothers who struggle financially after a relationship breakdown, often due to men controlling finances and evading child maintenance payments. He highlighted issues such as inconsistent communication with CMS staff and inadequate pursuit of properties and bank accounts for financial enforcement. Shannon requested increased urgency in addressing cases and assigning dedicated officers to them. He associated himself with the Minister's comments, expressing his long-standing support for Rangers despite their recent loss, highlighting that the team showcased unity in the United Kingdom. Jim Shannon questioned the DWP's ability to investigate cases thoroughly where men hide their incomes, suggesting that properties might be transferred into the ownership of family members or new partners. He asked if there will be a review of the system leading to more thorough investigations. Shannon also proposed including discussions with the ex-wife as part of the process. Parents need to honour their responsibilities to their children and the CMS is designed to promote collaboration between parents.
Margaret Ferrier
SNP
Rennydale
Ms Ferrier highlighted the Child Maintenance Service's failure to address issues since its inception in 2012, noting that parents have to pay for access and satisfaction levels are low. She pointed out that child maintenance is a gendered issue affecting single mothers disproportionately, with research showing 60% of children could be lifted out of poverty if maintenance was paid properly. She detailed cases where victims of domestic abuse face additional challenges in accessing the service, including being charged to use it despite exemptions for those suffering from abuse.
Government Response
David Rutley
Government Response
I congratulate the hon. Member for Motherwell and Wishaw on championing this cause. The Child Maintenance Service (CMS) plays a valuable role in ensuring that children are supported when parents do not live together. Since 2019, over £1 billion in child maintenance has been arranged each year through the direct pay service and the collect and pay service. Between January 2020 and December 2021, we arranged 14,300 deduction orders and referred 15,000 parents to enforcement agents. This addresses the point raised by unearned income, including dividends and savings, which will reduce the scope for parents to organise their financial affairs to avoid liability. We propose making changes in legislation to include such incomes in child maintenance calculations. The CMS is also committed to delivering service to the highest standard and has created a more customer-focused culture over the years.
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About Westminster Hall Debates
Westminster Hall debates are a chance for MPs to raise important issues affecting their constituents and get a response from a government minister. Unlike Prime Minister's Questions, these debates are more in-depth and collaborative. The MP who secured the debate speaks first, other MPs can contribute, and a minister responds with the government's position.