The industry players are severely hindered by the delayed enhancement pipeline document, leading to less investment in skills and technology. There is a distinct lack of accessibility in rail services. The government's decade-long mismanagement has not provided clarity on the future of rail under this administration. Despite the Williams-Schapps plan for rail consisting of 113 pages, it lacks necessary detail to guide day-to-day operations. Without competing on price, comfort or convenience, trains are rendered less appealing.