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Formal Response to the Service Complaints Ombudsman’s Annual Report for 2021 on the Service Complaints System
20 July 2022
Type
Written Ministerial Statement
Department
Ministry of Defence
At a Glance
Issue Summary
The statement addresses the Ministry of Defence's formal response to the Service Complaints Ombudsman’s annual report for 2021 on the Service Complaints System.
Action Requested
The MOD has provided its comments and approach to each of the Ombudsman’s recommendations, including summaries of positions on previous open recommendations. The statement also reiterates the Ministry's commitment to maintaining a fair and effective complaints system for military personnel.
Key Facts
- Service Complaints Ombudsman’s annual report for 2021.
- MOD’s formal response is in the Library of the House.
- Response addresses recommendations from previous reports as well.
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Assessment & feedback
Summary accuracy