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Move to Universal Credit – Delivery Update
21 May 2024
Type
Written Ministerial Statement
Department
Department for Work and Pensions
At a Glance
Issue Summary
This statement provides an update on the progress of moving people from legacy benefits to Universal Credit and announces plans to accelerate the transition for Employment and Support Allowance recipients.
Action Requested
The government will build upon its existing delivery approach, informed by detailed planning and stakeholder engagement, with a goal to begin notifying Employment and Support Allowance customers in September 2024 and complete the move by December 2025. The department is committed to ensuring no eligible customer receives less support than under legacy benefits at transition.
Key Facts
- Universal Credit supports over 6 million people.
- As of March 2024, over 540,000 households received Migration Notices.
- By December 2025, all Employment and Support Allowance customers are expected to move to Universal Credit.
- Half of Employment and Support Allowance customers will receive at least £100 more per month on Universal Credit.
- The Department has developed an 'Enhanced Support' journey for those requiring additional assistance.
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