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Consumer Protection in the Green Heating and Insulation Sectors Update
21 February 2024
Type
Written Ministerial Statement
Department
Department for Energy Security and Net Zero
At a Glance
Issue Summary
The statement addresses the Government's efforts to improve consumer protection in the green heating and insulation sectors based on a CMA review.
Action Requested
The Government welcomes the CMA's findings and industry engagement, and is committed to protecting consumers undertaking home retrofit work. The government will update progress and further work as part of ongoing efforts with the CMA and other departments.
Key Facts
- CMA commenced a review focusing on business practices, consumer experience, and standards in green heating and insulation sectors in 2022.
- CMA published their report on 31 May 2023.
- Government has allocated around £20bn to support energy efficiency and clean heating improvements.
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Assessment & feedback
Summary accuracy