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Publication of CAA report on progress with recommendations from independent report into NATS Technical Failure of August 2023

01 July 2025

Proposing MP
Mike Kane Lab
Wythenshawe and Sale East
Type
Written Ministerial Statement
Department
Department for Transport
View on Parliament.uk -->

At a Glance

Issue Summary

This statement addresses the publication of the CAA report on progress with recommendations from the independent review into NATS Technical IT Failure in August 2023.

Action Requested

The CAA, NATS, airlines, and airports have made significant progress in implementing the recommendations. The CAA will continue to validate all recommendations by summer, monitor compliance through an extended programme, establish an Industry Code of Conduct, and commence work on the next price control review period for NATS (NR28). Legislative reforms will be made when parliamentary time allows.

Key Facts

  • Civil Aviation Authority published a report on progress with 34 recommendations from the independent review into NATS Technical IT Failure in August 2023.
  • NATS has completed many of its recommendations, with validation expected to complete during summer.
  • Airlines and airports are reviewing practices for communicating and assisting passengers during disruptions.
  • CAA will establish an Industry Code of Conduct and monitor compliance through an extended programme.
  • CAA will commence a programme of work related to the next price control review period for NATS (NR28).
  • Legislative reforms for Government recommendations will be made when parliamentary time allows.
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