House of Commons · Written Ministerial Statement
Energy Consumer Protection
17 June 2026 · Department for Energy Security and Net Zero
Proposed by Martin McCluskey Lab Inverclyde and Renfrewshire West
Summarised by AI from the official record, so it can contain mistakes.
At a glance
Key points
- The Government launches a consultation to overhaul consumer protection for home upgrades.
- Introduces a Find and Fix programme to address issues in government insulation schemes.
- Enhances remediation support and increases cost coverage limits for repairs.
Issue summary
The minister addresses consumer confidence in the energy sector following failures in government insulation schemes like ECO4 and GBIS.
Action requested
The Government launches a consultation to overhaul consumer protection for home upgrades, introduces a Find and Fix programme, enhances remediation support for affected households, increases the cost coverage limit for repairs through The Installation Assurance Authority, and strengthens protections in the energy supply market by enhancing the Energy Ombudsman's powers.
Key facts
- National Audit Office report into ECO scheme failures published in 2025.
- Over 10,000 properties contacted and over 5,000 audits arranged under Find and Fix programme.
- The Installation Assurance Authority now covers repairs up to £25,000 for valid guarantees.
- Major lenders such as Nationwide, Lloyds, Santander, and Barclays will not take a blanket approach to houses with spray foam.