House of Commons · Written Ministerial Statement
Government response to ticketing consultation and call for evidence
19 November 2025 · Department for Business and Trade
Proposed by Kate Dearden Lab Co-op Halifax
Summarised by AI from the official record, so it can contain mistakes.
At a glance
Key points
- Government announces measures to introduce legislation against ticket touting
- Enforcement will be enabled via the Digital Markets, Competition and Consumers Act 2024 regime
- Businesses are expected to review CMA guidance and STAR's best practice initiatives on price transparency
Issue summary
The statement addresses the government's response to the ticketing consultation and call for evidence, focusing on measures to protect fans from touts and improve transparency in pricing practices.
Action requested
The government is announcing measures to introduce legislation against ticket touting, enabling enforcement via the Digital Markets, Competition and Consumers Act 2024 regime. Businesses are expected to review CMA guidance and STAR's best practice initiatives on price transparency.
Key facts
- The consultation received broad support for measures against touts.
- Legislation will be introduced when parliamentary time allows.
- Enforcement will use the consumer enforcement regime with penalties of up to 10% of global turnover.
- CMA’s findings on dynamic pricing were published on 20 June 2025.
- STAR is convening the sector to establish best practice on ticketing, including price transparency.