House of Commons · Written Ministerial Statement
Strengthening leaseholder consumer rights
04 July 2025 · Ministry of Housing, Communities and Local Government
Proposed by Matthew Pennycook Lab Greenwich and Woolwich
Summarised by AI from the official record, so it can contain mistakes.
At a glance
Key points
- The government has launched a consultation on measures to strengthen leaseholder consumer rights under the Leasehold and Freehold Reform Act 2024.
- Proposals include standard service charge documentation and reforms to the Section 20 process for major works.
- Mandatory professional qualifications for managing agents and other regulatory enhancements are also part of the consultation.
Issue summary
The statement addresses proposals to strengthen leaseholder consumer rights by improving fairness and transparency in service charges and legal costs.
Action requested
The government has launched a consultation on measures contained in the Leasehold and Freehold Reform Act 2024, including standard service charge documentation, reform of the Section 20 process for major works, mandatory professional qualifications for managing agents, and other regulatory enhancements. The proposals aim to protect leaseholders from unreasonable charges and poor practice.
Key facts
- The consultation is on measures contained in the Leasehold and Freehold Reform Act 2024.
- Standard service charge documentation will provide clear information about how charges are calculated and spent.
- Measures address landlords’ legal costs and building insurance commissions.
- Mandatory professional qualifications for managing agents are introduced as an important first step.