House of Commons · Written Ministerial Statement
Government Spring Announcement for Capture Redress
19 June 2025 · Department for Business and Trade
Proposed by Gareth Thomas Lab Co-op Harrow West
Summarised by AI from the official record, so it can contain mistakes.
At a glance
Key points
- Government to announce phased rollout of redress scheme for postmasters affected by Capture software
- Eligibility review and independent panel assessment are the two stages of the scheme
- Applications for the scheme are expected to open in Autumn 2025
Issue summary
The statement addresses the government's commitment to provide an update on the redress scheme for postmasters negatively impacted by the Capture software.
Action requested
The government is announcing a phased rollout of a redress scheme with two stages: eligibility review and independent panel assessment. Applications are expected to open in Autumn 2025, following initial lessons learned from the first phase.
Key facts
- The government accepted Kroll Associates' findings that Capture could have created financial shortfalls for postmasters.
- Stakeholders including postmasters, the Horizon Advisory Board, and the National Federation of Sub-Postmasters were involved in developing the approach to redress.
- Eligibility will be determined based on claimants’ statements and supporting documents, with preliminary payments made promptly after eligibility is confirmed.
- An independent panel will assess claims on a balance of probabilities using a guided scoring model reflecting both financial and non-financial losses.
- Convicted individuals should apply through the Criminal Cases Review Commission or its Scottish equivalent.
- The scheme will launch in phases starting with an initial 150 claimants, with full rollout planned for Autumn 2025.
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