Commons Sense

House of Commons · Written Ministerial Statement

Consumer Protection in the Green Heating and Insulation Sectors Update

21 February 2024 · Department for Energy Security and Net Zero

Proposed by Amanda Solloway Con Derby North

EnergyEnvironment

Summarised by AI from the official record, so it can contain mistakes.

View on Parliament.uk

At a glance

Key points

  • The Government welcomes the Competition and Markets Authority's review findings on consumer protection in the green heating and insulation sectors.
  • The Government is committed to protecting consumers engaging in home retrofit work by improving industry standards and practices.
  • Further updates on progress and actions will be shared as part of ongoing collaboration with the CMA and other government departments.

Issue summary

The statement addresses the Government's efforts to improve consumer protection in the green heating and insulation sectors based on a CMA review.

Action requested

The Government welcomes the CMA's findings and industry engagement, and is committed to protecting consumers undertaking home retrofit work. The government will update progress and further work as part of ongoing efforts with the CMA and other departments.

Key facts

  • CMA commenced a review focusing on business practices, consumer experience, and standards in green heating and insulation sectors in 2022.
  • CMA published their report on 31 May 2023.
  • Government has allocated around £20bn to support energy efficiency and clean heating improvements.
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