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The State of Digital Government and Blueprint for Modern Digital Government
21 January 2025
Type
Written Ministerial Statement
Department
Department for Science, Innovation and Technology
At a Glance
Issue Summary
The minister is presenting a review on the state of digital government in the UK and introducing a blueprint for modernizing it.
Action Requested
The Blueprint for Modern Digital Government aims to transform citizens' experience with public services by providing a strategic vision and a 6-point plan, led by a newly established digital centre within the Department for Science, Innovation and Technology.
Key Facts
- The State of Digital Government Review highlights a £45 billion annual cost due to failure in adopting new technology.
- Over half of government's tech budget is spent on external consultants and contractors.
- 47% of central government services still rely on non-digital methods like phone calls or paper forms.
- The DVLA processes 45,000 letters daily.
- A recent cyber attack on NHS provider Synnovis led to over 10,000 appointments being postponed.
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Assessment & feedback
Summary accuracy