Commons Sense

House of Commons · Written Ministerial Statement

Formal Response to the Service Complaints Ombudsman’s Annual Report for 2021 on the Service Complaints System

20 July 2022 · Ministry of Defence

Proposed by Leo Docherty Con Aldershot

Defence

Summarised by AI from the official record, so it can contain mistakes.

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At a glance

Key points

  • The Ministry of Defence provided its formal response to the Service Complaints Ombudsman's annual report for 2021.
  • The MOD commented on each of the Ombudsman's recommendations and addressed previous open recommendations.
  • The Ministry reiterates its commitment to maintaining a fair and effective complaints system for military personnel.

Issue summary

The statement addresses the Ministry of Defence's formal response to the Service Complaints Ombudsman’s annual report for 2021 on the Service Complaints System.

Action requested

The MOD has provided its comments and approach to each of the Ombudsman’s recommendations, including summaries of positions on previous open recommendations. The statement also reiterates the Ministry's commitment to maintaining a fair and effective complaints system for military personnel.

Key facts

  • Service Complaints Ombudsman’s annual report for 2021.
  • MOD’s formal response is in the Library of the House.
  • Response addresses recommendations from previous reports as well.
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