House of Commons · Written Ministerial Statement
Service Complaints Ombudsman’s Annual Report 2019
12 May 2020 · Ministry of Defence
Proposed by Johnny Mercer Con Plymouth, Moor View
Summarised by AI from the official record, so it can contain mistakes.
At a glance
Key points
- Johnny Mercer is presenting the Service Complaints Ombudsman's Annual Report for 2019.
- The report includes findings and new recommendations.
- The Ministry of Defence will consider the report's findings and recommendations.
Issue summary
Johnny Mercer is presenting the Service Complaints Ombudsman’s Annual Report for 2019.
Action requested
The report's findings and new recommendations will be considered by the MOD, with a formal response to the Ombudsman to follow once this work is complete.
Key facts
- The report covers the fourth year of operation of the reformed Service complaints system.
- Nicola Williams is the current Ombudsman but it is her last report.
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