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Completing the Implementation of Universal Credit

12 November 2024

Proposing MP
Stephen Timms Lab
East Ham
Type
Written Ministerial Statement
Department
Department for Work and Pensions
View on Parliament.uk -->

At a Glance

Issue Summary

The statement addresses the completion of implementing Universal Credit in the UK.

Action Requested

The Department for Work and Pensions (DWP) plans to notify remaining households receiving Employment and Support Allowance (ESA) to transition to Universal Credit, with an investment of up to £15 million in 'Help to Claim' services. The Move to UC Programme will be formally closed by the end of March 2025.

Key Facts

  • Since 2022, DWP has notified 943,343 households to move to Universal Credit.
  • As of March 2024, there were only 35 complaints about the process with 10 upheld.
  • DWP is investing up to £15m in 'Help to Claim' services.
  • The department aims to issue 63,000 migration notices each month from February and complete the transition by March 2026.
  • The Move to UC Programme will be formally closed by the end of March 2025.
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