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Kroll Associates’ report on Post Office Capture software

07 October 2024

Proposing MP
Gareth Thomas Lab Co-op
Harrow West
Type
Written Ministerial Statement
Department
Department for Business and Trade

At a Glance

Issue Summary

The statement addresses concerns raised about Post Office's Capture software, which was rolled out in the 1990s before Horizon and may have caused financial shortfalls for postmasters.

Action Requested

I published Kroll Associates' report on Monday 30 September, which is available on gov.uk. The Government will thoroughly examine the report and update the House on next steps in December.

Key Facts

  • Concerns were raised about Post Office’s Capture software causing shortfalls for postmasters.
  • The Secretary of State committed to publishing Kroll Associates’ investigation results as soon as they received their report.
  • Kroll completed their investigation, and I published the report on Monday 30 September.
  • Kroll concluded there was a reasonable likelihood that Capture could have created shortfalls for sub-postmasters.
  • The Government will update the House on next steps in December.
Assessment & feedback
Summary accuracy