The Equality Act 2010 places a duty on public bodies to [2D [K to make reasonable adjustments so that disabled people are not put at a dis [3D [K disadvantage by accessibility challenges. Public service providers have to [K test provision regularly against the service standards, and Departments hav [3D [K have to publish accessibility standards and provide feedback routes for use [3D [K users.

I agree with the hon. Gentleman. If he would like to se [2D [K send me details of that particular case, I will happily look into it. On th [2D [K the subject of people with hearing impairments, my right hon. Friend the Mi [2D [K Minister for Women and Equalities and I will be meeting the British Sign La [2D [K Language Advisory Board this afternoon. On broader accessibility challenges [10D [K challenges, it is important that we meet and deliver on the communication n [1D [K needs and the reasonable adjustments that people have. When people apply to [2D [K to the Department for Work and Pensions, they can notify the Department of [K those adjustments at any stage of the claim and they will be noted on the c [1D [K claimant's record, so they should be consistently addressed when that indiv [5D [K individual gets in touch.