Work Coaches Recruitment 2020-11-30
2020-11-30
TAGS
Response quality
Questions & Answers
Q1
Direct Answer
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Context
The Department had committed to recruiting an additional 13,500 work coaches by March 2021. The question addresses the progress made in this recruitment.
What progress has been made in recruiting additional work coaches? We have committed to recruit an additional 13,500 work coaches by March 2021. Since July, 5,468 have been recruited.
We have committed to recruit an additional 13,500 work coaches by March 2021. Since July, 5,468 have been recruited. All new work coaches receive six weeks' up-front training including a week's induction and an initial 25 days' intensive training.
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Assessment & feedback
Response accuracy
Q2
Direct Answer
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Context
The initial question addressed the progress in recruiting additional work coaches, and this supplementary question seeks to understand measures taken to ensure quality and proper training of these new hires.
Can she confirm what measures are being taken to ensure that these coaches have the right experience and training? In recognising that people will have vastly different needs, what will be done to ensure that they are connected with the right coach?
All our new work coaches receive six weeks' up-front training, including a week's induction followed by an initial 25 days' intensive training, 20 days of facilitated learning and five days' consolidation. A second round of recruitment for almost 200 more work coaches will start in the region before Christmas.
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Assessment & feedback
Response accuracy