Context
Consumer Energy Solutions went into administration on January 9, leading to the loss of jobs and leaving many households without heating or hot water. The situation is particularly concerning for elderly or ill individuals.
Question
On 9 January, Consumer Energy Solutions went into administration, and 300 people across Wales lost their jobs. In my constituency alone, more than 40 households have told me that they have been left in limbo, often without heating or hot water, and many of these people are elderly or ill. Given that the right hon. Member’s Government scrapped the energy company obligation 4 scheme abruptly, what support will be provided to make sure that householders are not left to pay after CES walks away?
Answer from Jo Stevens
I thank the right hon. Lady for raising the matter, and I really do feel for people who have found themselves in this situation, including her constituents, through absolutely no fault of their own. She will know that we inherited this scheme from the Conservative Government, and both ECO and the Great British insulation schemes had well-documented problems, which is why we took decisive action to end them. We are urgently working with scheme providers to ensure that customers of Consumer Energy Solutions are supported, and we will provide further updates as soon as possible.
Not addressed: The specific support for customers of CES was not detailed, only mentioned in general terms.
How: Inherited The Scheme, Well-Documented Problems
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