Context
A mobile phone mast serving Hebden Bridge and Mytholmroyd was removed without warning, affecting thousands of people and cutting off O2, Vodafone, and Three coverage until April. Residents were disconnected for three weeks before a temporary fix was found.
Question
On 20 October, a phone mast serving thousands of people in Hebden Bridge and Mytholmroyd was removed without warning, cutting O2, Vodafone and Three coverage. Residents were told that they would be disconnected until April. It was only through the intervention of Baroness Lloyd and I that a temporary fix was found—after three weeks. Given the essential role of mobile services in our communities, this removal impacted businesses, GPs, safeguarding and many more areas. Our mobile phones have become a utility and they are regulated—
Answer from The Secretary of State for Science, Innovation and Technology (Liz Kendall)
Mobile services are essential to communities, and it is not good enough that the mast in my hon. Friend’s constituency was decommissioned without warning. Prompt action by my Department ensured that services were restored by 7 November, and Virgin Media O2 and VodafoneThree have assured us that customers will be compensated. I am sure that my hon. Friend will continue to champion his constituents’ needs.
How: Chuntering From A Sedentary Position
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