Context
The Warm Home Discount scheme has been extended to help more low-income households. Paul Waugh raises the case of his constituent, Keith Gumbridge, who faced significant legal issues after a botched cavity wall insulation project.
Question
I am delighted that thanks to this Government and the warm home discount eligibility extension, thousands more Rochdale families will be eligible for £150 off their bills this winter. It will ensure that young and old alike get more help with their bills this winter. I would like to raise the case of my constituent Keith Gumbridge, who had his cavity wall insulation botched under the previous Government, and who was left with huge legal bills after so-called “no win, no fee” law firm Pure Legal went bust. Mr Gumbridge’s case has been with the Legal Ombudsman for nearly three years; does the Minister agree that that is far too long to wait for justice?
Answer from The Parliamentary Under-Secretary of State for Energy Security and Net Zero (Martin McCluskey)
I pay tribute to my hon. Friend for all his work championing causes for his constituents. He will know that an extra 280,000 households in the north-west will be eligible for the warm home discount, and that 2.7 million households across the country will be helped this year. I would be more than happy to meet my hon. Friend to discuss the case of Mr Gumbridge. Ensuring confidence in the insulation system will be crucial to rolling out the warm homes plan.
Not addressed: The Minister did not directly address whether it is far too long for Keith Gumbridge's case to have been pending with the Legal Ombudsman for nearly three years.
How: Deflection
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