Context
A constituent wrote to the MP expressing concerns about overcrowded trains during peak hours at Worcester Park station, which is causing significant stress and discomfort. The South Western Railway has been placed under Government control.
Question
Earlier this week I was contacted by a long-suffering commuter using Worcester Park station. She wrote: 'As a teacher my days are already demanding... What should be a straightforward journey has become an exhausting and frustrating part of my day.' Now that South Western Railway is under Government control, will the Minister tell my constituents when we can expect to see the service and timetable finally improve for Worcester Park station?
Answer from The Parliamentary Under-Secretary of State for Transport (Simon Lightwood)
Services returning to public ownership is a watershed moment for our railways and the beginning of our efforts to build Great British Railways, a new publicly owned organisation that runs our trains. We want passengers to see improvements to their services now and, starting with SWR, each operator will have to meet rigorous bespoke performance standards on things such as punctuality, cancellations and passenger experience, so that we can begin to build a world-class public service.
Not addressed: The Minister did not provide a specific timeline for improvements at Worcester Park station or mention any funding plans.
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