Context
The Government's state of digital government review highlighted fragmentation, silos, and a failure to maximise the opportunity of data.
Question
I am glad the Minister mentioned the Government’s state of digital government review and its fairly excoriating conclusions. It is clear that the public sector is not using data well enough. Would the Minister meet me to discuss further how the Cabinet Office can lead in acting on the lessons of the review and ensuring that the citizen experience is put at the heart of the changes it makes?
Answer from Georgia Gould (The Parliamentary Secretary, Cabinet Office)
I would be delighted to meet the hon. Member. I am very passionate about this and saw in local government how difficult it was for frontline staff to get data from different services. Most importantly, citizens are having to tell their story to multiple services, which causes confusion. We are working closely with the new digital centre of government on an action plan to address these issues.
Was this summary accurate? Tell us
How accurate was this summary? (1 = poor, 5 = spot on)