Context
A constituent of Anneliese Midgley, June, a 74-year-old woman with stage 4 cancer, faced difficulties in securing a GP appointment.
Question
My constituent June is 74 years old and has stage 4 cancer. She had to queue—not phone, but queue—at her GP surgery at 8 am, only not to be given an appointment. What is the Secretary of State doing to stop such dreadful situations?
Answer from Wes Streeting (The Secretary of State for Health and Social Care)
I am very sorry to hear of June’s experience. It illustrates why our determination to end the 8 am scramble for appointments is so necessary, starting with a new requirement for practices to make online appointment requests available through core hours, as well as the big uplift we have invested into general practice. I hope that will start to see improvements so that people like June will not be left queuing outside in the cold.
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