Context
The question arises from concerns about delays in Access to Work assessments.
Question
What steps his Department is taking to reduce waiting times for Access to Work assessments?
Answer from Mims Davies
Access to Work remains in high demand. We have increased the number of staff processing Access to Work claims, and are prioritising both renewal applications and applications from customers about to start a job. We are also improving the service through increased digitalisation to reduce the time from application to decision.
Not addressed: The question specifically asked for steps to reduce waiting times, but the answer did not provide any specific measures or timelines.
How: We Are Improving The Service Through Increased Digitalisation.
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