Commons Sense

House of Commons · Ministers' Questions

Prepayment Meters

Tuesday 4 July 2023 · 3 questions

Summarised by AI from the official record, so it can contain mistakes.

Read the full transcript on Parliament.uk

At a glance

Answered 2 Partly answered 1 Not answered 0

Key points

  • The Government have provided support through the energy bills support scheme and energy price guarantee for customers on traditional prepayment meters.
  • The Government are committed to supporting domestic heat network customers with their bills and introduced the energy bills discount scheme heat network support.
  • The Government have worked hard to ensure fair treatment for all those on prepayment meters but specific details about unclaimed vouchers are not provided.

Topics (select to filter)

Questions & Answers

Q1 Anna Firth
Energy
Context

The MP inquired about the support provided to customers using traditional prepayment meters, a concern raised due to rising energy costs affecting constituents.

Question

What energy cost support has his Department provided to customers on traditional prepayment meters?

Answer from Amanda Solloway

The Government have provided support through the energy bills support scheme and energy price guarantee for customers on traditional prepayment meters.

Answered
Was this summary accurate? Tell us

How accurate was this summary? (1 = poor, 5 = spot on)

Q2 Anna Firth
Energy
Context

Residents in Southend West, particularly those living in Trafford House in Leigh-on-Sea, are experiencing higher energy costs on communal heat networks and have no control over their heating. The MP seeks information on government measures to encourage heat suppliers to apply for the energy bill discount scheme.

Question

What are the Government doing to encourage heat suppliers to apply for the energy bill discount scheme ahead of the deadline at the end of this month, which will benefit my constituents who have no control over their energy bills?

Answer from Amanda Solloway

The Government are committed to supporting domestic heat network customers with their bills and introduced the energy bills discount scheme heat network support to ensure that these customers do not face higher bills compared to others in similar circumstances.

Answered
Was this summary accurate? Tell us

How accurate was this summary? (1 = poor, 5 = spot on)

Q3 Martyn Day SNP
Energy
Context

There is concern over unclaimed prepayment meter vouchers due to the 30 June deadline. The MP asks about the value of these vouchers and what actions can be taken by the government to ensure that support reaches eligible individuals.

Question

Can the Minister tell us the value of prepayment meter vouchers not cashed by the 30 June deadline? What can the Government do to ensure that support reaches those people who are eligible to get it?

Answer from Amanda Solloway

We have worked hard and consistently to ensure fair treatment for all those on prepayment meters. However, the specific details about the value of unclaimed vouchers and further steps are not provided in this response.

Partly answered

Not addressed: Value of unclaimed vouchers and detailed steps to reach eligible individuals

Was this summary accurate? Tell us

How accurate was this summary? (1 = poor, 5 = spot on)