Context
Southeastern's new timetable change on December 11, 2022, faced criticism for causing issues including overcrowding and delays.
Question
What assessment has been made of Southeastern Railway's performance since the timetable changes? The new system promised no delays but it has worsened. There were dangerous incidents due to overcrowding on London Bridge and trains being so crowded that someone fainted.
Answer from Huw Merriman
Southeastern's new timetable was designed for resilience. The operator faced initial challenges but established a joint taskforce with Network Rail to resolve issues, leading to improvements including additional services and carriages. A letter will be sent to the hon. Member this morning confirming changes such as reinstating an off-peak service to Charing Cross on the Bexleyheath line.
Not addressed: Did not directly address overcrowding concerns or delays at London Bridge
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